Privacy Policy

1. Introduction

CPO Planner (hereinafter "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.

This policy applies to the CPO Planner application and all related services and tools (collectively, the "Service"). By using our Service, you consent to the collection, processing, and sharing of your information as described in this policy.

2. Information We Collect

We collect the following types of information:

2.1 Information You Provide

• Account Information: When you register, we collect your name, email address, company information, and login credentials.
• Profile Information: Information you provide in your user profile, such as job title, contact details, and profile photo.
• Project Data: Information related to your charging stations, projects, and other data you input into the platform.
• Communication Data: When you contact us, we collect information from your messages, emails, and feedback.

2.2 Information We Collect Automatically

• Usage Data: Information about how you use our Service, including log data, device information, and IP address.
• Cookies and Similar Technologies: We use cookies, local storage, and similar technologies to collect information about your browsing activities.
• Analytics Data: Statistical information about how you interact with our platform.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To manage your account and provide customer support
• To process transactions and send related information
• To send administrative notifications, updates, and security alerts
• To personalize your experience and provide content tailored to your interests
• To analyze usage patterns and optimize our Service
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to deliver the services you have requested.
• Legitimate Interests: Processing that serves our legitimate business interests (such as improving our services) while respecting your rights and freedoms.
• Consent: Processing based on your specific consent for particular purposes.
• Legal Obligation: Processing required to comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors and partners who assist us in providing the Service (e.g., hosting providers, payment processors).
• Organization Members: If you are part of an organization, your information and contributions may be visible to other organization members.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

The criteria used to determine our retention periods include:

• The duration of your active account with us
• Legal obligations that require us to retain data for a certain period
• Statute of limitations under applicable law
• Ongoing or potential disputes or legal claims

When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Right to request access to your personal data.
• Rectification: Right to request correction of inaccurate personal data.
• Erasure: Right to request deletion of your personal data ("right to be forgotten").
• Restriction: Right to request restriction of processing of your personal data.
• Data Portability: Right to receive a copy of your personal data in a structured, commonly used format.
• Objection: Right to object to processing of your personal data.
• Withdraw Consent: Right to withdraw consent at any time where we rely on consent to process your personal data.

To exercise these rights, please contact us at info@cpo-planner.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

Some of our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and penetration tests
• Access controls and authentication procedures
• Regular security training for our staff
• Secure development practices and code reviews

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

9. Cookies and Tracking Technologies

Our Service uses cookies and similar tracking technologies to track activity and collect information about how you use our Service.

We use the following types of cookies:

• Essential Cookies: Necessary for the basic functioning of our website.
• Functionality Cookies: Enable us to remember your preferences and settings.
• Analytics Cookies: Help us understand how visitors interact with our Service.
• Performance Cookies: Collect information about how you use our Service to improve its performance.

You can control cookies through your browser settings. However, if you disable cookies, some features of our Service may not function properly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from those in your country.

When we transfer personal data outside of the EEA, UK, or Switzerland, we ensure a similar degree of protection by implementing at least one of the following safeguards:

• Transferring to countries that have been deemed to provide an adequate level of protection
• Using specific contracts approved by the European Commission (Standard Contractual Clauses)
• Implementing appropriate supplementary measures where necessary

11. Children's Privacy

Our Service is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We will provide more prominent notice of material changes, including, for certain services, email notification of Privacy Policy changes. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

14. Data Protection Officer

We have appointed a Data Protection Officer ("DPO") who is responsible for overseeing questions in relation to this Privacy Policy. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights, please contact the DPO at:

15. Complaints

You have the right to make a complaint at any time to your local data protection authority. However, we would appreciate the chance to deal with your concerns before you approach the authority, so please contact us in the first instance.